- YLI Japanese Silk Thread
- 100 wt (3/0) Spools
- 100 wt (3/0) Cones
- 100 wt Variegated
- Silk Sparkle
- 50wt Size 'A' Spools
- Spool Storage
- Image Gallery
- Clover Silk Thread
- 50 wt 100m Spools
- Pearsall's Silk Thread
- Gossamer Silk
- Naples Silk
- Marabou Silk Floss
If you want to return anything just let us know. We will exchange the item (USA only), or refund your money.
International Orders - We are not able to do exchanges due to the high postage fees.
For Returns, buyer pays the shipping.
International orders are mailed F.O.B. This means once it is mailed it is no longer our responsibility. We will not replace orders which do not reach their destination. If you think your order is late in arriving please make enquiries at your local post office and/or customs.
This Policy is effective March 25, 2010 and updated January 1, 2017.
In Plain English
The information we collect is volunteered by our consumers to complete an order, or contact us for questions, for example name and address, telephone number, fax number, payment information (e.g., credit card number and billing address). Credit card information is used only to process the current order and then is deleted from the server once the transaction has cleared. No credit card information is retained on our systems, or on paper files. We do not set up online customer accounts to store customer information.
With respect to information security: certain types of sensitive information, such as financial information when ordering, are securly sent to the shopping cart on a HTTPS secure server. Mal's Ecommerce Shopping Cart is a HTTPS secure & PCI compliant server. Customer information is deleted from the server once the order is completed.
No customer information is sold to other companies.
With respect to cookies: cookies may be used to record session information, such as items consumers add to their shopping cart, record user-specific information on which pages users access or visit for product ordering or general website statistics.
Aligned with this policy we would like to remind customers Do not to put any payment or credit card information in an email, text, voicemail, fax or postal service. NONE of these methods are secure any longer at Any Company, any time, or any place in the world.