How to Order - Shopping Information

US, Canadian and most International orders are welcome.

Secure Shopping

We are Internet shoppers too, and are very careful about protecting customer information.

Secure shopping is provided by Mal's e-commerce shopping cart, and PayPal.

Mal's e-commerce shopping cart uses SSL Secure Payment; and is tested daily by Secured by Thawte®, and McAfee Secure®.

Credit card information is only passed through the system to PayPal via SSL Encrypted Connections for credit card or PayPal Balance verifications and is not stored by the shopping cart or Rushbrooke Strand. Any information collected is NOT sold or shared with other organizations. Please see our Refund and Privacy Policy for more information.

Our Office does not see any credit card information, therefore, we do not store any customer credit card information.

You will notice that, unlike many websites, we do not have a 'Customer Accounts and Login'. Again, this is for security.

Payment Methods

We accept the following payments: PayPal, Visa, Master Card, American Express, and Discover.

Shopping Tips

Each item has a Quantity box, Price, and Add To Cart button. If you wish to purchase the item, enter the quantity in the quantity box and click on the Add To Cart button.Add To Cart

When the item goes to the shopping cart the button will change to to let you know it was added successfully. You may continue shopping putting more items into your cart.

Note: Items have individual pages listing more information and showing larger photos. You can add the item to your shopping cart from either page.

Shopping Cart and Checkout Tips

You can view and/or change the items in your shopping cart at any time by clicking the on View Cart/Checkout link at the top or bottom of any page. From the shopping cart you can either return to shopping, or proceed to check out by clicking on the buttons at the bottom of the page.

When you are finished shopping you can click on the View Cart/Checkout link to review the items listed in your cart. On the shopping cart page, you can change the quantity of any item by changing the Quantity listed and clicking the Recalculate button at the bottom of the page. You may also delete an item from your shopping cart by deleting the Quantity in the box and selecting the Recalculate button at the bottom of the page.

Shipping charges: You will be able to select the shipping method you prefer. On US order, if First Class Mail is not shown, then the package item(s) weight is over 13oz and the Post Office requires it go via Priority Mail. You can review the shipping charges prior to checking out.

Shipping to a different address? In the shopping cart you have the option of shipping to an address different than the billing address if you wish to, as in purchasing a gift for someone. If you would like the invoice mailed to your billing address, please include a little note in the comments section of the shopping cart and we will be happy to mail the invoice separately, otherwise the invoice will be included in the package.

International Orders Tips

In the drop down box, select your Country and enter your Postal Code. In the "Select your US State for sales tax" drop down box enter "No State or Province".

If you don't see your country in the drop down box, please contact us for shipping details.

If you have any questions regarding shopping, please contact us and we'll be happy to assist.

Invoices and Lables will be marked as per the actual sale price of the merchanize, as required by law.

Shipping Information

Please see our Shipping Information Page for all the details..

Refund Information

Please see our Refund Information Page for all the details..

Fraud

Unfortunately, there are a few bad eggs out there. If we think an order is fraudulent the order will be canceled and any moneys refunded. This both protect us and our customers.

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